THE HIP

A Thinker's Shared Spot of Stories of Living



Friday, September 01, 2006

Days of Blindness

by Eko Prasetyo @ 7:20 AM

It is quite staggering to know that level of customer relations here in Indonesia is so close to trash level that you can smell it the second the so called costumer relation guy answers your phone. You can smell the incompetence that reeks from his words. You can smell irresponsibility the moment he asked you to contact other persons. You can smell inability the moment he tell you that he will contact the technicians regarding your problems.

 

You can smell your own anguish the moment you realized that you have been wasting money on phone calls and you have been losing potential fortunes due to you inability to perform your daily business chores because your tool is out of order.

 

You can smell the blood of the incoming technicians smearing your hands.

 

Damn TELKOM SPEEDY !!